Asus zenfone max pro 1 is not charging. (However, In switch off mode, it is charging but very slowly

jaswantkmwt7jaswantkmwt7 Level 1
edited May 23 in ZenFone Max Pro Series

(Asus adaptor ) Adaptor and cable checked. Also checked with changing the adaptor and cable.

Using laptop, also checked.

Factory reset done. No external applications on the phone.

It was charging normally yesterday. But today is even doesnot detect charging. But in switch off mode, it is charging with the same adaptor and cable but slower speed.

Kindly help. Thank you for your help in advance.

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