Internal app lock pops up for mili seconds

ayushgoelayushgoel Level 1
edited September 2020 in ZenFone 5 Series

Please tell us some basic information before asking for help:

  1. Model Name: Zenfone 5z
  2. Firmware Version: latest build March 2020
  3. Rooted or not: not
  4. Frequency of Occurrence: almost everyday
  5. APP Name & APP Version (If your issue relates to the app): Cred, Paytm, Phonepe

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.


This issue comes in every application which supports internal app lock. App lock will display for some mili seconds and then the application will exit. I have to disable the in app lock to get rid of this problem


  • Hi, we'd request you follow the below steps:

    1. Clear system cache.

    2. Try the same under safe mode:

    Hold the power button for 5 seconds => When the screen flashes with option => Press & hold power option => You will get an option to restart in safe mode

    3. If still you face the issue factory reset your phone after taking a full backup.

    4 . Let us know so that we can highlight the issue if troubleshooting doesn't work.

This discussion has been closed.