Internal app lock pops up for mili seconds

ayushgoelayushgoel Level 1
edited September 2020 in ZenFone 5 Series

Please tell us some basic information before asking for help:

  1. Model Name: Zenfone 5z
  2. Firmware Version: latest build March 2020
  3. Rooted or not: not
  4. Frequency of Occurrence: almost everyday
  5. APP Name & APP Version (If your issue relates to the app): Cred, Paytm, Phonepe

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

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This issue comes in every application which supports internal app lock. App lock will display for some mili seconds and then the application will exit. I have to disable the in app lock to get rid of this problem

Comments

  • Hi, we'd request you follow the below steps:

    1. Clear system cache.

    2. Try the same under safe mode:

    Hold the power button for 5 seconds => When the screen flashes with option => Press & hold power option => You will get an option to restart in safe mode

    3. If still you face the issue factory reset your phone after taking a full backup.

    4 . Let us know so that we can highlight the issue if troubleshooting doesn't work.

This discussion has been closed.