Volte update on Zenfone Max 2 2016

vishalsingh2918vishalsingh2918 Level 1
edited September 2020 in ZenFone Max Series

I am not getting volte update, my phone is not working properly, I can't even open setting icon in my phone.


  • Hi vishalsingh2918

    Thank you for your asking. Kindly provide the information below so that we could better assist you.


    1. Model Name: Settings>System>About phone

    Refer to the link below to check the model name by model no. in the link


    #Please notice that VoLTE is only available in some models.

    2. Your current firmware version

    Setting >System>About Phone>Software information

    If you try to update to the latest version, does the issue still remain?

    3. Can this SIM card's 4G/VoLTE service operate in other phone? What's your 4G service operator name.

    For further information about VoLTE, please check the link below.


    >Can't Open Settings Icon

    1. Does the issue appear in any other space on the screen? Please try to remove the Screen Protector if your phone has one.

    2. Does there have any relative issue? Does screen perform well in "Safe Mode"?

    # How to enter and exit "Safe Mode"


This discussion has been closed.