WIFI issues

waiser288waiser288 Level 1
edited September 2020 in ROG Phone 2

After update to

The phone can not connect to any wifi. Have deleted WiFi and added back. Even reset the network settings.

Please help. Don't want to do full reset.

Comments

  • Any update devs?

  • Are you able to scan for available networks as usual?

  • Yes scanning works. Able to find lots of networks.


  • Thanks,

    1) What is the brand and model of your router? See if there's a firmware update available.

    2) Try disabling randomized MAC by going to Wi-Fi preferences -> Saved networks -> cx-guests -> Privacy -> Use device MAC

    3) If you have developer options enabled, turn them off.

    If this doesn't solve your issue, we'll want to log your device.

  • waiser288waiser288 Level 1
    edited May 2020

    Router is DLink and firmware is upto date

    Disable ramdomized Mac was the fist thing I turned off.

    Development option ha not been enable by going to software information and tapping the build number 5 times.

    Please provide steps to obtain logging for you.

  • @waiser288 Cool, I've sent you a PM with instructions.

  • Hi,

    Could you tell me what was the solution, my Max Pro M1 cannot see my favourite network at work ( so cannot be connected) but it works perfectly at home.

    Thanks

  • Still reviewing.

This discussion has been closed.