Asus Zenfone 2 Microphone not working

Hello I have a zenfone 2 laser the phone mic doesnt work properly when Volte is enabled but works with Volte disabled and calling with Jiovoice over internet
0
This discussion has been closed.
Hello I have a zenfone 2 laser the phone mic doesnt work properly when Volte is enabled but works with Volte disabled and calling with Jiovoice over internet
Comments
What? How to solve the mic issue
Hi, we'd request you follow the below steps:
1. Clear system cache.
2. Try the same under safe mode:
Hold the power button for 5 seconds => When the screen flashes with option => Press & hold power option => You will get an option to restart in safe mode
3. If still you face the issue factory reset your phone after taking a full backup.
Any system update my cell I still on android 6. Why i can not get updates?