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Asus Zenfone 2 Microphone not working

gamingheart989gamingheart989 Level 1
edited September 2020 in Others

Hello I have a zenfone 2 laser the phone mic doesnt work properly when Volte is enabled but works with Volte disabled and calling with Jiovoice over internet

Comments

  • gamingheart989gamingheart989 Level 1

    What? How to solve the mic issue

  • victor010victor010 Level 5

    Hi, we'd request you follow the below steps:

    1. Clear system cache.

    2. Try the same under safe mode:

    Hold the power button for 5 seconds => When the screen flashes with option => Press & hold power option => You will get an option to restart in safe mode

    3. If still you face the issue factory reset your phone after taking a full backup.

  • labibawadlabibawad Level 1

    Any system update my cell I still on android 6. Why i can not get updates?

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