Asus zenfone maxpro m1 - Gmail, Chrome, Amazon apps not opening with latest update of Asus software

tatarajatpstatarajatps Level 1
edited September 2020 in ZenFone Max Pro Series

Please tell us some basic information before asking for help:

  1. Model Name:
  2. Firmware Version:
  3. Rooted or not:
  4. Frequency of Occurrence:
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.



  • Not only gmail and chrome but many apps like skype, amazon and many more are crashing since this morning. I tried to fix this with traditional remedies like updating apps, reinstalling them, restarting phone for twice, wipe cache. It seems like there is problem with the last update or some other issue with the software. Did anyone get any solution to this?

  • Why asus is not responding every one having problem with their new software update

  • Disable Google chrome, Restart phone, Enable Google Chrome all apps are working fine with this. No need to do Factory Data reset.

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