Bugs of Android 10 beta for max pro m2


1) we cannot move the Google widget from home screen

2)in my mobile wifi calling is not enable

3) gcamps does not work properly

4)the battery is not good 

5) the speaker output is very bad 

6) phone takes much time to charge some time

7)when we swipe left a Google news does not come many times

8) ram management is not good

9)some time system UI does not responds

10)and many phone restart automatically

Comments

  • Hi Mustafa zirapur,

    Is your phone ZB601KL or ZB630KL? 

    Please provide your firmware version: Settings > About phone > Build number.

    1) we cannot move the Google widget from home screen: this has been confirmed to be the Android 10 AOSP system original design. To ensure system performance and stability, we will keep maintaining Google AOSP system design settings synchronously on ZenFone Max Pro M1.

    Sorry for any inconvenience and we appreciate your support for ASUS products.

    2)in my mobile wifi calling is not enable: Please tell us your operator name. Was wifi calling enabled in previous versions? Which firmware version was it?

    3) gcamps does not work properly:  Do have a error screenshot? What's your Gcam version? What errors are you facing during installing Gcam?

    4)the battery is not good: Could you describe in more details?

    5) the speaker output is very bad: Do you mean sound quality is not as expected?

    Could you tell us does this appear on wired earphone/bluetooth headphones/phone's speaker? What app/app version are you using? Do you have a music link you can provide as an example? Could you describe in more details about the sound quality behavior? 

    6) phone takes much time to charge some time: We would like to understand whether you're using the ASUS original charger. We suggest that you try with new cables and check again. 

    Please also note that "fast charging/charging rapidly" appears after a few minutes when you plug in your charger. Please make sure to check your lock screen after a few minutes.

    Furthermore, there are some scenarios that may affect the fast charging status: 

    A.   If the system is under high resource usage (high temp) or the battery level is over 85%, the device will trigger a protection mechanism, which lowers the charging current.

    B.   Check if there is some object or stain in the charging port. We recommend to use a soft brush to clean the charging port.

    C.      We recommend to test charging in safe mode. How to enter safe mode: https://www.asus.com/IN/support/FAQ/1005163

    If in safe mode, the problem is not observed, the system performance may be affected by 3rd apps. We recommend to factory reset the system. 

    If the charging status is still unstable in safe mode, we recommend to go to repair center for further checking. 

    If the problem still appears, please tell us at which battery levels does fast charging not work.

    7)when we swipe left a Google news does not come many times: What navigation type are you using? (navigation bar, gesture,..) Does changing the navigation bar type make any difference? How often does this behavior appear?

    8) ram management is not good: Could you describe in more details? How does it affect your use?

    9)some time system UI does not responds:  please try reinstalling the launcher. If the behavior still remains, please tell us the launcher version/ detailed steps you performed/ screenshot or short video

    10)and many phone restart automatically: How often does it restart in a day? Did it appear in Android Pie? Does it appear when using any specific apps?

    Thank you 🙂

This discussion has been closed.