UX581GX ZenBook Pro Duo i7
- System: Win10 pro
- Battery or AC: Ac
- Model: UX581GX i7
- Frequency of occurrence:
- Reset OS: yes
- Screenshot or video: yes : https://youtu.be/sdge1cP6InE
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Detailed description: Hello, i hve got a problem with my laptop. WHen im usnig this to rendering, play game, benchmarking using excendet monitor the laptop will shut down after a while from overheating. In film you see this 5:58 and 10:25.
After the laptop was came to service, he says it's not happening.
How is that possible?
can anyone help me?
regard Mateusz
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Comments
Hi @matajus , we have watched your video and have some questions to clarify:
Thanks!
Hi AnthonyLeee thanks for contact me!
answering your questions: :
Technical application number:
PLB4L41684 ; PLB4L50219 ; PLB4L52479
Can you help me with this problem?
Hi @matajus , sorry we're still confused and would like to sort out the scenario:
Thanks!
Hi @matajus , we have reported your issue to technical support group . At the same time, it would be helpful if you can provide us screenshot of furmark and windows task manager when device is in overheating condition. Thanks!
My laptop now is on Polish Service Asus. But he doing nothing with this . Maybe you can conctat him?