GX701GWR live update hotfix breaks keyboard

lamarrmelonlamarrmelon Level 1
edited September 2020 in Others
  1. System: ZEPHYRUS S 17
  2. Battery or AC: AC
  3. Model: GX701GWR

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Detailed description:

The lastest MyASUS live update pushes a hotfix named "ROG KB Firmware update tool 2.2.4", what seems to be a hotfix for the recent BIOS 308 update (based on the firmware files I looked at later). It tried to install but caused a BSOD most likely cause my system was still on BIOS 307 and upon restarting the keyboard isn't responding function or lighting wise at all.

After reflashing my BIOS to 308 and running the hotfix again, it did nothing.

Multiple people already are reporting the same issue on the rog forums.

Comments

  • Hello lamarrmelon,

    Thank you for your feedback,

    I supposed you are one of the 3 user on ROG forum, right?

    Please kindly reply there.

    Thank you.

This discussion has been closed.