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A10 discussion max pro m1

imgopi12imgopi12 Level 1
edited September 2020 in ZenFone Max Pro Series A10 Discussion

424 I'm facing this problem in slow charging heating problem lower sound problem headphones and speaker graphics in pubg

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  • Y_ASUSY_ASUS mod

    Hi imgopi12,

    1. Slow charging:  Are you using the original charger? Please try with new cables and check again.  The fast charging appears after a few minutes when you plug in your charger. Please check your lock screen after a few minutes. If the problem still appears, please tell us at which battery levels does fast charging not work.
    2. Heating problem:  Which part of the phone does it heat up? Does it appear after any specific actions? Please refer to this FAQ: https://www.asus.com/support/FAQ/1011555/
    3. Lower sound headphones and speaker: The relevant team is looking into the problem. We'll notify you once we receive any news on this issue.
    4. graphics in pubg: The relevant team is looking into the problem. We'll notify you once we receive any news on this issue.

    Thank you 🙂

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  • Y_ASUSY_ASUS mod

    Hi imgopi12,

    An updated Android 10 version WW-17.2017.2006.429 has been released.

    Improve items:

    1. sound volume and quality

    2.PUBG HD and High Frame Rate

    For the complete release note, please check: https://www.asus.com/supportonly/ZenFone%20Max%20Pro(M1)(ZB601KL)/HelpDesk_BIOS/

    You may manually download from our website in the link above.

    Thank you and have a nice weekend 🙂

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