Max Pro M1 beta 2 Wi-Fi speed issue

Bishwajit KumarBishwajit Kumar Level 1
edited September 2020 in ZenFone Max Pro Series

Please tell us some basic information before asking for help:

  1. Model Name: ZB602KL
  2. Firmware Version: WW-17.2017.2004.424
  3. Rooted or not: Not rooted
  4. Frequency of Occurrence: Always


OLD BUILD - Version WW-16.2017.2004.063

Wi-Fi speed shown in setting - 72mbps

fast.com speedtest - around 40-50mbps ( internet speed 60mbps & fast.com cache server gives 100mbps // router speed )

NEW BUILD - Version WW-17.2017.2004.424

Wi-Fi speed shown in the setting - 150mbps

fast.com speedtest -> around 30-35mbps


results of the screenshot given

screen shot of the speedtest via desktop ( on same WiFi // not wired connection )

Issue was seen after clean update to this build

date of installation 18th-may-2020



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Comments

  • Hi, we'd request you follow the below steps:

    1. Clear system cache.

    2. Try the same under safe mode:

    Hold the power button for 5 seconds => When the screen flashes with option => Press & hold power option => You will get an option to restart in safe mode

    3. If still you face the issue factory reset your phone after taking a full backup.

  • Sorry for the late reply.. as amphan has hit kolkata recently...


    I have done everything above , also the factory reset but the wifi issue is still presist.

    Also there is some headphone issue or my device's headphone jack may be broken there is almost no bass in music..

    Tried the headphone on max pro m2 works fine but doesn't work great with max pro m1

  • Hi there, we suggest you to please visit the nearest ASUS service center for better assistance. Locate here : https://www.asus.com/in/support/Service-Center/India

This discussion has been closed.