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Max Pro M1 beta 2 Wi-Fi speed issue

Bishwajit_Kumar
Star I

‎05-17-2020 09:31 PM - last edited on ‎01-16-2024 01:04 AM by Community Manager

Please tell us some basic information before asking for help:
Model Name: ZB602KL
Firmware Version: WW-17.2017.2004.424
Rooted or not: Not rooted
Frequency of Occurrence: Always

OLD BUILD - Version WW-16.2017.2004.063
Wi-Fi speed shown in setting - 72mbps
fast.com speedtest - around 40-50mbps ( internet speed 60mbps & fast.com cache server gives 100mbps // router speed )
NEW BUILD - Version WW-17.2017.2004.424
Wi-Fi speed shown in the setting - 150mbps
fast.com speedtest -> around 30-35mbps

results of the screenshot given
DPZLEW6BU5CS.png
ZJ3PEQ1EMTA0.png
screen shot of the speedtest via desktop ( on same WiFi // not wired connection )
2H140RQI9M4I.png
Issue was seen after clean update to this build
date of installation 18th-may-2020


========================================

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3 REPLIES 3

victor010
Zen Master III

‎05-20-2020 02:28 AM

Hi, we'd request you follow the below steps:
1. Clear system cache.
2. Try the same under safe mode:
Hold the power button for 5 seconds => When the screen flashes with option => Press & hold power option => You will get an option to restart in safe mode
3. If still you face the issue factory reset your phone after taking a full backup.
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Bishwajit_Kumar
Star I

‎06-14-2020 02:12 PM

victor2020

Hi, we'd request you follow the below steps:

1. Clear system cache.

2. Try the same under safe mode:

Hold the power button for 5 seconds => When the screen flashes with option => Press & hold power option => You will get an option to restart in safe mode

3. If still you face the issue factory reset your phone after taking a full backup.


View post
Sorry for the late reply.. as amphan has hit kolkata recently...

I have done everything above , also the factory reset but the wifi issue is still presist.
Also there is some headphone issue or my device's headphone jack may be broken there is almost no bass in music..
Tried the headphone on max pro m2 works fine but doesn't work great with max pro m1
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victor010
Zen Master III

‎06-23-2020 10:46 PM

Hi there, we suggest you to please visit the nearest ASUS service center for better assistance. Locate here : https://www.asus.com/in/support/Service-Center/India
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Youtube support channel