Whenever I open the camera through Google Assistant, the camera app crashes.

rahulraman066rahulraman066 Level 1
edited May 16 in ZenFone Max Pro Series

Please tell us some basic information before asking for help:

  1. Model Name:
  2. Firmware Version: 063
  3. Rooted or not:
  4. Frequency of Occurrence:
  5. APP Name & APP Version (If your issue relates to the app): camera

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

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Comments

  • Hi, kindly follow the below steps

    1. Check your phone for latest software version.

    2. Clear cache & storage of Camera App after backing up & disable/re-enable camera App

    3. Try the same under safe mode:

    Hold the power button for 5 seconds => When the screen flashes with option => Press & hold power option => You will get an option to restart in safe mode

    4. If still you face the issue factory reset your phone after taking a full backup.

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