After Update Android 10 beta Version Problems Facing 😭

Iam Not A Bug Finder And Not A Problems Finding Specialist but I Don't Mind Other problems but Two Main Problems Are Effecting To Me 1.Sound Quality is Low 2. Pubg Have No HD AnD No High FPS And Fully Game Freezing and Lagging Please Fix This Problems With In A New Version

Comments

  • Joe_ASUSJoe_ASUS mod
    edited May 2020

    Hi [email protected],

    Is that your model ZB601KL and firmware is WW-17.2017.2004.424?. About Pubg graphics problem , our team is working towards giving ASUS users a better experience with their devices. Sorry for your inconvenience.

  • Y_ASUSY_ASUS mod
    edited May 2020

    Hi [email protected],

    For sound quality problem, could you tell us does this appear on wired earphone/bluetooth headphones/phone's speaker? What app/app version are you using? Do you have a music link you can provide as an example? Could you describe in more details about the sound quality problem?

    Regarding Game Freezing and Lagging, please try reinstalling the app. If the behavior still remains, please tell us the app/app version/ detailed steps you performed/ screenshot or short video

    Thank you 🙂

  • Hi [email protected],

    An updated Android 10 version WW-17.2017.2006.429 has been released.

    Improve items:

    1. Sound volume and quality

    2. PUBG HD and High Frame Rate

    For the complete release note, please check: https://www.asus.com/supportonly/ZenFone%20Max%20Pro(M1)(ZB601KL)/HelpDesk_BIOS/

    You may manually download from our website in the link above.

    Thank you and have a nice day 🙂

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