Home button and button besides home button (square) lagging after May update

edited September 2020 in ZenFone Max Series

Please tell us some basic information before asking for help:

  1. Model Name:ASUS_X01AD
  2. Firmware Version:WW-Phone-16.2018.2005.64-20200426
  3. Rooted or not:Not
  4. Frequency of Occurrence: All the time
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

I already try restart it doesn't work. I even scan for virus just in case but it's not. Can you solve this. Make a version of stable version update before releasing it Asus. Hopefully Android 10 will be released and stable



  • Hi desmondhowjunhang

    Thank you for asking. Kindly refer to the tips below for troubleshooting.

    1. What does "lagging" mean? How long does the issue resist? Does the issue appear in any other space on the screen?

    If all area on the screen has same speed performance. Please try to change "Pointer Speed"

    Settings>System>Languages & input>Advanced>Pointer speed

    2. Kindly check "Touch & hold delay" setting, after changing, will the buttons perform better?

    Settings>Accessibility>Touch & hold delay

    #How to set the screen "Touch & hold delay" function?


    3. Please try to remove the Screen Protector if your phone has one.

    4. Do Home button and Recent Apps button perform well in "Safe Mode"?

    # How to enter and exit "Safe Mode"


    If the issue remain the same, could you provide the video while performing the screen and buttons?

This discussion has been closed.