my zenfone max pro m2, suddenly got heaten up, than my screen flickered then gone blanck

subhamsai27subhamsai27 Level 1
edited September 2020 in ZenFone Max Pro Series

Please tell us some basic information before asking for help:

  1. Model Name:asus zenfone max pro m2
  2. Firmware Version:
  3. Rooted or not:
  4. Frequency of Occurrence:
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.


all other functions are working well, touch screen is also working underneath, please help guys


  • Hi, are you able to restart the device?

    Try the same under safe mode:

    Hold the power button for 5 seconds => When the screen flashes with option => Press & hold power option => You will get an option to restart in safe mode

  • yes, i have tried,still not working,

This discussion has been closed.