my zenfone max pro m2, suddenly got heaten up, than my screen flickered then gone blanck

subhamsai27subhamsai27 Level 1
edited September 2020 in ZenFone Max Pro Series

Please tell us some basic information before asking for help:

  1. Model Name:asus zenfone max pro m2
  2. Firmware Version:
  3. Rooted or not:
  4. Frequency of Occurrence:
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

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all other functions are working well, touch screen is also working underneath, please help guys

Comments

  • Hi, are you able to restart the device?

    Try the same under safe mode:

    Hold the power button for 5 seconds => When the screen flashes with option => Press & hold power option => You will get an option to restart in safe mode

  • yes, i have tried,still not working,

This discussion has been closed.