Always vibrating everytime when onlock phone with fingerprint. Zenfone 5 ze620kl android 10.

mawararickymawararicky Level 1
edited September 2020 in ZenFone 5 Series

Please tell us some basic information before asking for help:

  1. Model Name: Asus Zenfone 5 ZE620KL
  2. Firmware Version:
  3. Rooted or not: not
  4. Frequency of Occurrence: everytime when open phone with fingerprint
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.


No option to turn off vibrate on fingerprint. The phone keeps vibrating everytime I try to unlock. It's so sad because some thread discussion about this problem. Some users from nokia and pixel with pure android thought this feature is very annoying including me.


  • Hi mawararicky

    Thank you for your asking. I have forwarded the information to the relevant department. We will keep you updated and your consideration will be very much appreciated.

  • Hi all

    Units vibrating when executing fingerprint unlock, either correct or not recoginzed, is a default behavior of Andriod 10 ASOP system. To preserve system performance and stability, we would keep ZE620KL current main functions to align AOSP system.

    We apologize for any inconvenience caused and your valuable advice will be included in future design and optimization considerations. Thank you.

This discussion has been closed.