Prime video hd support

mohitp983mohitp983 Level 1
edited September 2020 in ZenFone 5 Series

Are we ever going to get prime video hd support on Asus Zenfone 5z??? Whenever I contact customer support they tell they will resolve it in next FOTA update.

Can you atleast let us know if u are ever going to fix this issue.


  • Debasish SahooDebasish Sahoo Level 3
    edited May 2020

    Yes we need hd support on Prime video on Asus Zenfone 5Z.

    Please fix this issue ASAP

    Thank you

  • Hi Thank you we have noted the feedback.

    Note during COVID-19 lockdown most OTT platforms have restricted the video quality to SD.

  • Hi,

    There is nothing related to restriction of streaming services 5Z doesn't support HD streaming in amazon prime Form the beginning itself. This is an issue which has been addressed by many users for the past two years but till now we didn't get HD support for amazon Prime video in Zenfone 5Z

  • @ARP_ASUS ....@Habeeb Enzo is right. We can stream Netflix and hotstar in hd ,but can't in prime video for some reason.Please fix this.

  • Hi Mod, Can we please get the full hd support on Asus 5z for prime videos as we are already on end of our product cycle.

This discussion has been closed.