after update pie volte was not working

edited May 13 in ZenFone 4 Series

Please tell us some basic information before asking for help:

  1. Model Name: ASUS_X00LDB
  2. Firmware Version: PIE 9
  3. Rooted or not: not rooted
  4. Frequency of Occurrence:
  5. APP Name & APP Version (If your issue relates to the app): NETWORK ISSUE (VOLTE NOT WORKING )

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

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Comments

  • Hi, we'd request you follow the below steps:

    1. Clear system cache.

    2. Try the same under safe mode:

    Hold the power button for 5 seconds => When the screen flashes with option => Press & hold power option => You will get an option to restart in safe mode

    3. If still you face the issue factory reset your phone after taking a full backup.

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