CAMERA ISSUE

Please tell us some basic information before asking for help:

  1. Model Name:
  2. Firmware Version:
  3. Rooted or not:
  4. Frequency of Occurrence:
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

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Comments

  • Yulius MaiYulius Mai Level 1

    Please tell us some basic information before asking for help:

    1. Model Name: Zenfone 5z
    2. Firmware Version: 100.10.107.70_20200320
    3. Rooted or not: not
    4. Frequency of Occurrence:
    5. APP Name & APP Version (If your issue relates to the app):

    In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

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    Please help Camera not focus, just can take near area only


  • I have the same issue!! Please fix it.. there is no issues with wide angle lens but the primary cam is broken.. it just not focus properly.

  • Hi, kindly follow the below steps:

    1. Check your phone for latest software version

    2. Go to Camera settings & try changing focus mode

    3. Clear cache & storage of Camera App after backing up & disable/re-enable camera App

    4. Try the same under safe mode:

    Hold the power button for 5 seconds => When the screen flashes with option => Press & hold power option => You will get an option to restart in safe mode

    5. If still you face the issue factory reset your phone after taking a full backup.

  • hjaya175hjaya175 Level 1

    I already do that all, and nothing change, i think its software issue because not just me, it happened to many user😢

  • asus phone like shit

  • rmohan.vrmohan.v Level 1

    Expecting an update. Bit late.

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