Headphone Issues with ZenFone 5 ZE620KL
There's an audio issue which doesn't allows me to have the sound coming from the headphones when they're plugged in. I can listen to multimedia in Spotify, YouTube, etc... However when doing a phone call, WhatsApp audio call or Discord call the sound is still coming from the ear speaker. I've tried factory reset but it didn't work, this started happening a few months ago after an update, I think. I've already contacted to support a few days ago and still waiting for an answer... Any help? Or will this be solved with a future system update? Thank you.