Unable to update Zenfone max M2

Please tell us some basic information before asking for help:
- Model Name: Zenfone Max M2
- Firmware Version:
- Rooted or not: not
- Frequency of Occurrence:
- APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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Unable to update to Android 10 using the manual process.
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Comments
Hi, kindly click on the following link and follow the instructions to update manually. Click here: https://www.asus.com/support/faq/1009748
After follow the manual update process after restart phone nothing will be happen.