Notebook Q524. Very slow booting and once logged in screen freezes and pointer just circles.

shonbidshonbid Level 1
edited September 2020 in 2-in-1
  1. System: Windows 10
  2. Battery or AC: AC
  3. Model: Q524U
  4. Frequency of occurrence: every time i turn on
  5. Reset OS:
  6. Screenshot or video:


Detailed description:Computer has been very slow booting, now once it gets to the desktop it freezes and cursor just spins. CNTRL ALT DELETE doesn't work or anything . You have to hold down the power button to get it to shut off


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