Slow charging and battery drainage after April security patch update

dkdheeraj304dkdheeraj304 Level 1
edited September 2020 in ZenFone Max Pro Series

Please tell us some basic information before asking for help:

  1. Model Name:max pro m1(ZB601KL)
  2. Firmware Version:407(.063update)
  3. Rooted or not:Not
  4. Frequency of Occurrence:
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

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Comments

  • i have the same issue after the update. i put my phone to battery saver but the battery still drains

    1. Model Name:max pro m2 (X01BDA)
    2. Firmware Version: PKQ1.WW_Phone-16.2017.2004.075-20200407
    3. Rooted or not: Not
    4. Frequency of Occurrence: Don't know what this means I'm new

    battery drain is really bad and heats up the phone even when on standby. before this update everything is fine

  • r_vvvr_vvv Level 1

    I am facing the same problem too on my max pro 2

  • Please follow below steps may improve battery backup:

    1. Enable “Power saver” (Settings > Power management)

    2. Close apps that are not used (Bluetooth, WiFi, GPS, etc.)

    3. Adjust sleep time and brightness (Settings > Display)

    4. Boost memory when you see memory consumes is high with no app running,

    5. check for background running applications, stop/disable unwanted apps, you can manage apps from auto-start manager. 

  • Super slow charging speed, it stated need 12hours to fully charged from 50% battery. This occurs right after I update the phone

    1. Model Name: ZenFone M1 Max Pro (ASUS_X00TD)
    2. Firmware Version:  PKQ1.WW_Phone-16.2017.2004.063-20200407
    3. Rooted or not:Not
    4. Frequency of Occurrence: everytime 9 out of 10 times

    SIdenote: The GPS on my phone also does not work most of the time, will always show GPS lost, no signal, while on the other older phone does not have this issue.

This discussion has been closed.