Asus max pro m2 Boot logo stuck

PabelPabel Level 1
edited September 2020 in ZenFone Max Pro Series

Please tell us some basic information before asking for help:

  1. Model Name: X01BDA
  2. Firmware Version: latest one, dont know exactly
  3. Rooted or not: Non rooted
  4. Frequency of Occurrence:
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

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Suddenly Hanged while watching youtube and I pressed power button to restart. Then Boot logo stucked and dont show recovery mode, only fast boot mode.

I am normal user, do day to day task like browsing, video call, watch youtube. Dont know what happened

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