My Asus zenfone m1 max pro 6,64gb ,camera and flash light not working after Android 10 update...

edited September 2020 in ZenFone Max Pro Series

Please tell us some basic information before asking for help:

  1. Model Name:
  2. Firmware Version:
  3. Rooted or not:
  4. Frequency of Occurrence:
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

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Comments

  • For camera issue what error do u face is it blur or dark? Or anything else ??

  • Hi, kindly follow the below steps:

    1. Go to Camera settings & try changing focus mode

    2. Clear cache & storage of Camera App after backing up & disable/re-enable camera App

    3. Try the same under safe mode:

    Hold the power button for 5 seconds => When the screen flashes with option => Press & hold power option => You will get an option to restart in safe mode

    4. If still you face the issue factory reset your phone after taking a full backup.

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