Worst sound Experience in bluetooth speakers and headset sound

anil.gunigantyanil.guniganty Level 1
edited September 2020 in ZenFone Max Pro Series

Please tell us some basic information before asking for help:

  1. Model Name:ASUS_X00TD
  2. Firmware Version:QKQ1.WW_Phone-17.2017.2004.424-20200414
  3. Rooted or not: Not
  4. Frequency of Occurrence: everytime
  5. APP Name & APP Version Android 10

AFTER UPDATING FROM ANDROID PIE 9 TO ANDROID 10 , THERE IS A SOUND PROBLEM IN MY MOBILE, NO CLARITY IN SOUND ALSO LOW VOLUME IN SPEAKER, I CONNECTED TO 3.5 MM JACK EARPHONES THERE ALSO NO CLEAR SOUND , PROBLEM ALSO OCCURRED WHEN I AM CONNECTED TO BLUETOOTH

Comments

  • Hi, we'd request you follow the below steps:

    1. Clear system cache.

    2. Try the same under safe mode:

    Hold the power button for 5 seconds => When the screen flashes with option => Press & hold power option => You will get an option to restart in safe mode

    3. If still you face the issue factory reset your phone after taking a full backup.

This discussion has been closed.