Battery not charging

password1password1 Level 1
edited September 2020 in 2-in-1
  1. System:
  2. Battery or AC:
  3. Model:
  4. Frequency of occurrence:
  5. Reset OS:
  6. Screenshot or video:


Detailed description:I have bought this Asus laptop in nov 2019 and the battery has stopped charging today.


  • Hello password1,

    Which model do you have?

    Please kindly send your device to service center for further examination.

    Thank you.

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