I cannot update my phone. Neither manually

mariofabris12 · May 2020

Hi, I need help. I have no way to update my asus. Download the manual update and at the time of starting the new update I see an update failure. The themes to download do not appear to me either. Urgent help.

I leave my email for you to contact me.

[email protected]

Gustav_ASUS · May 2020

You might have a Tencent-branded ROG Phone II, see this thread for more information on the subject:

https://zentalk.asus.com/en/discussion/10259/psa-take-caution-tencent-branded-chinese-models-with-global-international-rom

If that's not the case you can try updating to WW-16.0631.1910.64:

https://dlcdnets.asus.com/pub/ASUS/ZenFone/ZS660KL/UL-ASUS_I001_1-ASUS-16.0631.1910.64-1.1.253-user.zip

If that update is successful you can then try to update to the latest A10 firmware.

I cannot update my phone. Neither manually

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