My Number pad Asus Zen Book Pro Duo Only works to mouse function

ddcnegociosddcnegocios Level 1
edited September 2020 in ZenBook
  1. System:
  2. Battery or AC:
  3. Model:
  4. Frequency of occurrence:
  5. Reset OS:
  6. Screenshot or video:


Detailed description: I press the number but doesn't work, have solution? or I need to chance my computer?


  • Hello ddcnegocios,

    If the device is still pretty new and replaceable, please contact the sop or seller as soon as possible.

    Thank you so much.

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