Problem with manual update of Max m2 to android Q.

Hemant27Hemant27 Level 1
edited September 2020 in ZenFone Max Series

Please tell us some basic information before asking for help:

  1. Model Name: ASUS_X01AD
  2. Firmware Version: OPM1.WW_Phone-17.2018.2002.29-20200409
  3. Rooted or not:Not
  4. Frequency of Occurrence:
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.


I have manually updated my phone to Android 10 recently from the official website but now I have noticed that my phone's battery is draining way faster than before and finger print sensor also seems slow and it's also happened that my notification sound reset automatically few times after restart.

Kindly reply ASAP


  • Hi there, this might have happened due to new update, kindly wait for few days and see if the issues still persists, get back to us.

    Please follow below steps may improve battery backup:

    1. Enable “Power saver” (Settings > Power management)

    2. Close apps that are not used (Bluetooth, WiFi, GPS, etc.)

    3. Adjust sleep time and brightness (Settings > Display)

    4. Boost memory when you see memory consumes is high with no app running,

    5. check for background running applications, stop/disable unwanted apps, you can manage apps from auto-start manager. 

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