VoLTE support

anthonywelsh40anthonywelsh40 Level 1
edited September 2020 in ZenFone 5 Series

Please tell us some basic information before asking for help:

  1. Model Name: Zenphone 5z
  2. Firmware Version: WW
  3. Rooted or not: Not
  4. Frequency of Occurrence: NA
  5. APP Name & APP Version (If your issue relates to the app): NA

My provider supports Wifi and VoLTE calling, but I don't see any options to turn this on in my phone. How can I enable this or is it even compatible?

Provider: Koodo - Canada


  • Hi anthonywelsh40,

    VoLTE support varies by country and operator. We regret to inform you that VoLTE support is not compatible with your operator on ZS620KL. Thanks for your understanding.

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