The Screen Always WakeUp When Lock the Screen in Zenfone 5 2018 ZE620KL Version V17.0615.2003.20

chrisdionleon80

Please tell us some basic information before asking for help:

1. Model Name: ZE620KL
2. Firmware Version: Android 10 Beta Version V17.0615.2003.20
3. Rooted or not: no
4. Frequency of Occurrence: All the time
5. APP Name & APP Version (If your issue relates to the app): new notification

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

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1. When I turned on the new notification settings in settings->display->lock screes display->new notification the screen always wake up when I lock the screen. Is there any fix that I can turn on that settings without always light up the screen when locked ?
2. When Zenfone 5 2018 will get android 10 beta 2 or stable?

DeadBoy

I think the next updates will fix this. therefore, it is better to disable this function

Y_ASUS

Hi chrisdionleon80,

1. Sorry for the inconvenience caused. This issue is expected to be improved through a future firmware update. We'll notify you once it is released.
2. We haven't received information on the further update plan yet. You're welcome to stay tuned with us for the latest news: https://www.asus.com/Phone/ZenFone-5-ZE620KL/HelpDesk_BIOS/

Thank you🙂