MyAsus App (iPhone) - Connection failed

gkorovesgkoroves Level 1
edited September 2020 in ZenBook
  1. System: Zenbook Pro 15
  2. Battery or AC: Both
  3. Model: UX550GD
  4. Frequency of occurrence: Always
  5. Reset OS: Yes
  6. Screenshot or video: N/A


Detailed description: I can't make a connection through my iPhone 6 and the laptop through the MyAsus. On the phone I get the error "connection failed"

I've never used it before.

I'm on same WiFi, logged in with my asus account.

Any ideas?




  • Hello George,

    Which function are you using exactly?

    There is "Link to MyASUS" in "MyASUS", but UX550GD does not support it.

    May you provide screenshot?

    Thank you.

  • gkorovesgkoroves Level 1

    Hi there,

    Sorry for the delay.

    I can't use any function. I was just trying to have my iPhone 6 connected on the laptop so I get the notification on my screen.

    So, if my laptop doesn't support that app, is there anything similar?



  • Hello George,

    You may try other third party program.

    Thank you.

This discussion has been closed.