FX505 Monitor on black screen I can see the keyboard keys

edited September 2020 in Others
  1. System: FX505
  2. Battery or AC: Either
  3. Model:
  4. Frequency of occurrence: Constant
  5. Reset OS:
  6. Screenshot or video:


Detailed description:

When I have a black screen on my machine, I can see the keys, almost like the burn-in from plasma or CRT monitors has occurred. Does the backlit keyboard cause damage to the monitor when the screen is closed? I don't see any damage and this is recent. I've had the unit for a few weeks and when I first got it, it was fine. Now when I play a dark game it's real obvious.


  • BTW , it's not all the keys, just some. Very strange. Monitor works fine with the exception of this issue.

  • Hello monkeyfriend21231,

    May you provide a picture and I will ask our technical support to double confirm?

    Thank you.

This discussion has been closed.