Zenfone 6 ran out of battery, then trying to bootup and die, repeating this cycle endlessly.

liazhuliazhu Level 1
edited September 2020 in ZenFone 6

Plug in the charger, it shows 0% battery, but then keeps repeating this. I have tried with two different Asus Chargers and a battery pack.

Do not know exactly what version of firmware it is. I set the automatic update on, so I would expect it to be the latest version.

It has been repeating this sequence for more than 12 hours now.

Comments

  • liazhuliazhu Level 1

    Is there a way to force shutdown and no reboot attempt? I'm trying to see if I can charge the phone at shutdown.

  • You may hold the power and volume down but it sounds like your usb port is damaged. Please contact ASUS support

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