Call waiting doesn't work. Looking for help

asanyal18asanyal18 Level 1
edited September 2020 in ZenFone Max Pro Series

Please tell us some basic information before asking for help:

  1. Model Name: ASUS_X10BDA
  2. Firmware Version:
  3. Rooted or not: Not
  4. Frequency of Occurrence: Doesn't recover
  5. APP Name & APP Version (If your issue relates to the app): Phone/Call

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

I have noticed this issue since last 9 months and tried several ways to sort it out.

I turned on call waiting through Phone (Dial pad)>> settings>> Calling accounts>> Sim1/2>> Additional settings>> Call waiting.

Comments

  • Hi, we'd request you follow the below steps:

    1. Clear system cache.

    2. Try the same under safe mode:

    Hold the power button for 5 seconds => When the screen flashes with option => Press & hold power option => You will get an option to restart in safe mode

    3. If still you face the issue factory reset your phone after taking a full backup.

    4. Last option would be to visit the service centre to have

    a check once they open in your area. Locate here: https://www.asus.com/in/support/Service-Center/India

This discussion has been closed.