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Front camera is very poor during video call please fix

vijayalakshmi
Star I
Please tell us some basic information before asking for help:
Model Name:max pro m2
Firmware Version:9
Rooted or not: no
Frequency of Occurrence: always
APP Name & APP Version (If your issue relates to the app): camera
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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1 REPLY 1

victor010
Zen Master III
Hi, kindly follow the below steps:
1. Check your phone for latest software version.
2. Go to Camera settings & try changing focus mode
3. Clear cache & storage of Camera App after backing up & disable/re-enable camera App
4. Try the same under safe mode:
Hold the power button for 5 seconds => When the screen flashes with option => Press & hold power option => You will get an option to restart in safe mode
5. If still you face the issue factory reset your phone after taking a full backup.