Asus Zenbook UX430UNR micro HDMI port not connecting to external Monitor

dhingra.karan93dhingra.karan93 Level 1
edited September 2020 in ZenBook

My Asus zenbook Micro HDMI port does not seem to connect to an external monitor via micro HDMI cable. I have tried multiple cables and multiple monitors, however, it does not seem to detect anything. I have updated the BIOS and drivers.

A solution which made it work for a split minute was:

  1. Unplug everything
  2. Reconnect the monitor to the power
  3. Reconnect HDMI cable to the laptop
  4. Power up the laptop

This solution worked for maybe 30 seconds before the monitor went blank again detecting "no signal". The monitor detects a connection but does not receive a signal. The laptop does not detect an external monitor.

The monitor connects with no hassles via the USB-C port.

Comments

  • Hello dhingra.karan93,

    Please kindly send your device to service center for a hardware check.

    Thank you.

  • J. C.J. C. Level 1

    I am not able connect my tablet Samsung galaxy notebook 10.1 to my laptop asus zenbook14. I bought several mhl-HDMI connectors but unsuccessful. Seen several youtube video to figure out what could be the way to connect. None of the approaches advised there worked for me. The laptop does not recognize the connection. As a result I cannot mirror the tablet screen on to my laptop screen.

  • Hello @J. C. ,

    Which model do you have? UX430UNR as well?

    You would like to mirror the tablet or just simply connect to laptop for data transfer?

    If you are having UX430UNR, I'm sorry that there is no ASUS official app or driver to support mirroring the tablet.

    Thank you.

  • I have an UX305F laptop and the HDMI port stopped working suddenly. I tried restarting and updating graphic drivers => no success.

    Could you please tell me if there is a way to fix this?

    Thank you very much.

  • Hello @r_vd_scheer ,

    Please kindly send your device to service center for a hardware check.

    Thank you.

This discussion has been closed.