zenfone max pro m2 android 10 no more microphone function using WeChat , Google Duo

dlausseurdlausseur Level 1
edited September 2020 in ZenFone Max Pro Series
  1. Model Name: ZENFONE MAX PRO M2 (ZB631KL)
  2. Firmware Version: QKQ1.WW_Phone-17.2018.1912.409-20200114
  3. Rooted or not: not
  4. Frequency of Occurrence: all the time since upgraded to android 10
  5. APP Name & APP Version (If your issue relates to the app):

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Hello,

Further to upgrade to Android 10, my mic seems disconnected while using Google Duo or Wechat (all latest version from the Google Store). By my side, all is fine, but the other party doesn't hear anything at all.

At the first use trying video call using WeChat, a pop up indicates something like "recording permissions may have been deactivated by the system or another app"....

Of course I rebooted my phone... uninstall then re-install the apps... same issue still here at the end !

I finaly restored the phone to factory default config... and of course lost all of my data by the way...

And it's still not working !! exactly the same issues !!

Anyone could help before I try to step back to Android 9 ??

Thanks guys.

Comments

  • FIXED !

    Downgraded to Android 9 and everything's working fine again.

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