FIRMWARE ASUS ZenFone Live ZA550KL
gablejandrovv
Level 1
Good afternoon, best regards. I write here because I am desperate, I need to revive my ASUS ZenFone Live ZA550KL ... I went to the latest version with Android 10, and my phone was hung, it did not turn on anymore, only in Fastboot mode, it does not start recovery mode. I can't even do it through the Zenfone Flash Tool because the model of my device does not appear, and by the way, I also have a problem with the computer that does not recognize the USB Drivers; Although, I think it is the cell phone, because I have already tried several computers and none of them recognize it. I was searching the Internet and there is a solution to downgrade through Fastboot mode, but, nowhere do I get any firmware in .ZIP format that contains the necessary files (recovery.img ; 8917.bat ; fastboot.exe ; etc.), can anyone help me? favor. And if you can provide me with any firmware in ZIP format that contains those files.
I repeat: ASUS ZenFone Live ZA550KL.
My email is: [email protected]
Comments
Hi gablejandrovv,
Sincerely apologize for any inconvenience caused. Please try following steps to access recovery mode.
1. Keep pressing "volume down key"
2. Press "power key" and stop press " power key" once you feel the vibration
3. Still keep pressing "volume down key" and stop press "volume down key" once you enter [Android Recovery] Screen
4. Choose "Wipe data/factory reset"
#Hardware Reset Guide
https://www.asus.com/support/FAQ/1006346/
#Downgrade Guide
https://www.asus.com/support/FAQ/1042349/
https://www.asus.com/Phone/ZenFone-Live-L1/HelpDesk_BIOS/
If the situation remain the same, please contact ASUS repair center in the country of your residence: https://www.asus.com/support/Service-Center-All-Countries/
Please check if you've selected the USB options in notifications panel to "transfer data".