Not able to download new update
Please tell us some basic information before asking for help:
- Model Name: Max Pro M2
- Firmware Version:WW._Phone-16.2017.2002.073-20200219
- Rooted or not: No
- Frequency of Occurrence: Permanent
- APP Name & APP Version (If your issue relates to the app): FOTA service
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
I am not able to update my phone with new update released.
Please refer attached screenshot.