Not able to download new update

Please tell us some basic information before asking for help:

  1. Model Name: Max Pro M2
  2. Firmware Version:WW._Phone-16.2017.2002.073-20200219
  3. Rooted or not: No
  4. Frequency of Occurrence: Permanent
  5. APP Name & APP Version (If your issue relates to the app): FOTA service

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

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Hi,

I am not able to update my phone with new update released.

Please refer attached screenshot.

Thanx...


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