NOT CHARGING WITH ASUS USB CABLE

tara chandratara chandra Level 1
edited September 2020 in ZenFone Max Series

Please tell us some basic information before asking for help:

  1. Model Name: asus_X01AD
  2. Srial no.: JCAAGF05R3288KM
  3. Rooted or not:
  4. Frequency of Occurrence: recurring
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

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Comments

  • Try the below:

    1. use the same cable with a different adapter
    2. use a different cable with same adapter

    If it still doesn't work kindly visit service center.

    Due to the lockdown, all service centers are currently closed. Once the lockdown normalizes you can visit the service center.

This discussion has been closed.