WiFi disconnects after phone sleep for a while
galbert
Level 1
After the update on WW.100.10.107.70, mobile network is disconnected after some time while phone is locked. And still not connecting if phone is unlocked. I have to turn off wifi and turn it back on again for things to sync up. Any fix? Very annoying due to delayed notifications.
Battery optimization on apps like whatsapp has been disabled.
Battery saver has been disabled also.
Asus Zenfone 5Z ZS620KL
Android 10, WW_user_100.10.107.70_20200320
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After the update on WW.100.10.107.70, mobile network is disconnected after some time while phone is locked. And still not connecting if phone is unlocked. I have to turn off wifi and turn it back on again for things to sync up. Any fix? Very annoying due to delayed notifications.
Battery optimization on apps like whatsapp has been disabled.
Battery saver has been disabled also.
Asus Zenfone 5Z ZS620KL
Android 10, WW_user_100.10.107.70_20200320
---Sorry, Accidental Double Posting---
After every major or minor system update , we need to do HARD reset . backup all your datas from phone memory , do hardreset
Is it really necessary? Minding every updates is every 1-2 months
Having same problem.
Yes because the phone will be optimised after hardreset.
Still looking for other solution, minding 100gb+ files
Ok wait for other solution's. Always use microsd card to save the user file's to sd card.
I am using other brand phone with 256GB Sdcard
Hi galbert,
We suggest that you try resetting network settings: Settings > System > Reset options > Reset WiFi, mobile & Bluetooth)
Could you help us confirm is it WiFi or mobile network that disconnects? Does it happen to different WiFis?
Does this happen every time? About how long was your phone in sleep mode?
What's your battery mode when this appears?
Thank you 🙂
Hi, i've reset network settings and it still occurs.
(To clarify, the wifi is still connected when the problem occurs, but the internet isn't running. My other phone don't have this issue)
It is on wifi, mobile data don't have the same problem
I only have access to one wifi though.
It usually occurs after 1-2 hours or more inactivity (phone not touched)
My battery mode is always on balanced
Same problem persists.... Don't know what to do.... It disconnects and then reconnects. When I clear all the apps from the recents then the internet suddenly comes back (ps:- not the network, it is aldredy there, only internet somehow gets terminated)
My case only solved if i reconnect the wifi
seems like still no responses until now