After latest update, charging is extremely slow like last year update.

edited September 2020 in ZenFone Max Pro Series

Please tell us some basic information before asking for help:

  1. Model Name: ZenFone Max Pro M1 (ASUS_X00TD)
  2. Firmware Version: PKQ1.WW_Phone-16.2017.2002.061-20200219
  3. Rooted or not: Not
  4. Frequency of Occurrence: Since recent update
  5. APP Name & APP Version (If your issue relates to the app): Charging is very slow

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

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I've tried reboot the phone (not hard reset or anything) several times. Change my charger cable, charging adapter, change to different plug point. Charging still slow. Before the above build update, if the phone is 0%, I can fully chrage it under 3 hours (about 2+ hours). Now I need to leave it overnight to fully charge.

Once charged, I can use the phone fine, the battery can last 1.5 day or 2.

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