[Zenfone 5 ZE620KL] Blank area on home screen

iwatabufdiwatabufd Level 1
edited September 2020 in ZenFone 5 Series

Please tell us some basic information before asking for help:

  1. Model Name: ASUS_X00QD (zenfone 5)
  2. Firmware Version: WW_16.0615.2004.126
  3. Rooted or not: Not
  4. Frequency of Occurrence:
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.


my system on android 9 (pie)

when new update release from asus...

for asus zenfone 5 (ze620kl) is release on Apr 20th, 2020

with version WW_16.0615.2004.126

i'm immediately upgrade my system software via OTA..

i found odd problem that in navigation area in home screen

i'm using gesture navigation model..

but the bottom icon is not normally on the bottom area... but now have a big blank bar area.

i hope it's fix immediately, thanks.


  • Base on few comment in this forum..

    i found solution to make the display correctly...

    that picture that i share, is base on display setting "small display size".

    ( note: when i upgrade my system to new, my display setting on small display size).

    now i try to make "default display size" first

    than back again to "small display size" on display setting.

    and it can fixed this problem.

    Case closed.

  • but now have 2nd problem that can not be fixed..

    that the 2nd menu from home screen, at the header /top row, icon search and mic, is overlap with status bar ...

  • case close.

    since asus release update version on May 28th, 2020.


    Thanks Asus.

This discussion has been closed.