Brand New Asus Computer Screen went black

- System: Windows 10
- Battery or AC: ?
- Model: ASUS VivoBook K571 Laptop, 15.6
- Frequency of occurrence: Firs time
- Reset OS: Tried.
- Screenshot or video:
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Detailed description:Just received this computer today. It was working fantastic for a few hours but in the middle of using it, the primary screen has gone black and now the computer will not detect its' own screen. It only works on a monitor. I have tried resetting, restarting, and trying to connect to display but it is not working.
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Comments
Hello ianjskirby,
Please kindly contact the shop or seller as soon as possible.
Thank you.