Zenfone 5z after March update serious bug

mtn.madhanmtn.madhan Level 1
edited September 2020 in ZenFone 5 Series

After latest March update my camera app does not focusing any object as well as photo & video asus look into bug and try to provide update without bug.


  • Hi, kindly follow the below steps:

    1. Check your phone for latest software version.

    2. Go to Camera settings & try changing focus mode

    3. Clear cache & storage of Camera App after backing up & disable/re-enable camera App

    4. Try the same under safe mode:

    Hold the power button for 5 seconds => When the screen flashes with option => Press & hold power option => You will get an option to restart in safe mode

    5. If still you face the issue factory reset your phone after taking a full backup.

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