Asus Zenbook Duo Screenpad Plus Diabled/Not Functioning; Factory Reset with Error

jeffdedeljeffdedel Level 1
edited September 2020 in ZenBook
  1. System: Windows 10
  2. Battery or AC: AC
  3. Model: Asus Zenbook Duo UX481FL
  4. Frequency of occurrence: Always
  5. Reset OS: No, Full Factory not completed due to error
  6. Screenshot or video:

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Greetings!

My screenpad button got disabled and the menus are gone after resetting the windows OS. I tried to reinstall first the ScreenXpert first and found this error: Missing LibraService

I tried to factory reset the Windows 10 but was unable to complete due to an error.


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