Blue Screen/Intel UHD 620 Driver Error/Problem

maximkuzin9maximkuzin9 Level 1
edited September 2020 in ZenBook
  1. System: x64
  2. Battery or AC:
  3. Model: UX331UN

Frequency of occurrence: Processor Intel(R) Core(TM) i5-8250U CPU @ 1.60GHz, 1800 Mhz, 4 Core(s), 8 Logical Processor(s)

Reset OS: Windows 10 Home Version 10.0.18363 Build 18363

  1. Screenshot or video:


Detailed description:Blue Screen error comes a few seconds after the boot (0 to 30 seconds) when Intel(R) UHD Graphics 620 driver install. Tried different drivers from the Asus official website and off sites, new and old drivers. Nothing helps and the Blue screen appears consistently.

Currently installed (but disabled) driver is from ASUS official website: 10/7/2019 version

What helps partly solve the issue is to desable the driver completely. Computer works fine then, but the intel display adapter, camera and second screen projection do not work (camera is not detected, etc.). This issue continues for a very long time. No updates help, neither the windows nor the Intel display adapter. Please help, if possible.

Thank you,



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