Front camera lag in Zenfone 5 Android 10

brunors420brunors420 Level 1
edited September 2020 in ZenFone 5 Series
  1. Model Name: ZE620KL
  2. Firmware Version: 17.0615.2003.20
  3. Rooted or not: not
  4. Frequency of Occurrence: ever

In any application, if I run the front camera, the system crashes too much !! Especially in moderate / low light conditions, on Instagram for example, the story hangs completely. You can't take any picture because the front camera locks on the smartphone, do you have any solution without having to downgrade?

Comments

  • Hi brunors420,

    Could you send us the original video file on Instagram that shows the problem? What's your Instagram app version?

    "You can't take any picture because the front camera locks on the smartphone">Does this appear on the preloaded camera or third party apps?

    Under what conditions or after what kind of actions is taking pictures with front camera difficult to perform?

    Thank you 🙂

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